As a member of The Guild in good standing, I pledge myself to provide a hospitable,
pleasant and safe environment for my guests by:

i

promoting the purpose of THE GUILD.

ii

conducting ourselves personally and collectively at all times such as to bring credit to the service of the tourism industry at large.

iii

maintaining a professional and supportive attitude toward other members of THE GUILD.

iv

treating all guests equally regardless of race, religion, nationality, creed or sex.

v

recognizing and protecting the confidentiality of priviledged information of the guests.

vi

providing a safe and sanitary environment at all times for every guest and employee.

vii

providing every employee at every level all of the knowledge, training, equipment and motivation required to perform his/her tasks at the highest of standards.

viii

guaranteeing that every employee at every level will have the same opportunity to perform, advance and be evaluated.

ix

not willingly allowing our property or organization to accept any reservations that would cause our property to be overbooked in anyway which would jeopardize our guests' accommodations.

x

having a written reservation and cancellation policy that may be sent by e-mail or by regular mail to a guest if requested and/or have it posted electronically on the official website of our accommodation property.